24/7 Emergency Care. Our patients are first.
Some burns can be cooled and watched at home. Others need emergency care right away. Go to the ER now if the burn is deep, large, blistering and worsening, white/charred, caused by chemicals or electricity, involves the face/hands/feet/genitals/major joints, circles a limb, or comes with smoke exposure or trouble breathing. Major burns need emergency medical help.
Kids and high-risk burns: get checked sooner
Children deserve a lower threshold for ER evaluation after a burn. Even a smaller burn may need urgent medical attention in a baby, young child, or older adult — especially if it affects the face, hands, feet, mouth, genitals, or comes from hot liquid, electricity, chemicals, or smoke exposure.
Go to the ER right away if the burn is:
These are the patterns that make a burn more dangerous and more likely to need emergency-level care or burn-center evaluation.
allison wilkinsTrustindex verifies that the original source of the review is Google. Great location. Staff was attentive and kind! Suffering from kidney stones and they took care of my painPosted on Google Cynthia GonzalezTrustindex verifies that the original source of the review is Google. Every one from the front desk, to the ma’s, nurses, doctors and techs were quite caring, understanding and were attentive to make sure I was comfortable and cozy. I honestly hate hospitals, or ER’s; Post Oak ER has changed my mind. I would gladly go back and will not hesitate to take any members of my family and friends. Thank you so much Post Oak ER. Keep up the great work!!! Sincerely, Cynthia GonzalezPosted on Google Brooke LeeTrustindex verifies that the original source of the review is Google. They were very nice, took care of my problem. Relieved my pain. Easy process. And they were very kind.❤️Posted on Google Miriael Holliday-UnzagaTrustindex verifies that the original source of the review is Google. They gave the best care for me and my wife when we both had to go there. They were amazing and helpful. Made sure we both were comfortable.Posted on Google S BTrustindex verifies that the original source of the review is Google. Great staff and doctors quick results it a great place to go for emergency or health reasons.Posted on Google Ayana PrattTrustindex verifies that the original source of the review is Google. I went in with chest pains and shortness of breath. I have insurance but it’s not in network. I live close by so I went to the nearest emergency room. I was greeted and made aware that I might have to pay self pay if the Dr deemed it not an emergency. After getting an ekg the Dr said it wasn’t an emergency and they proposed I pay over $1800 to be examined. The Dr said what do you have Medicaid, making an unfair assumption. I replied no I have Aetna insurance. I politely declined and had to go somewhere else. They were nice overall but why the outrageous charges!?Posted on Google Soumaya AlissaTrustindex verifies that the original source of the review is Google. Amazing staff, doctors, and care. Thank you for care and compassion!Posted on Google Bryant YoungTrustindex verifies that the original source of the review is Google. Good experience, very professional Staff. Great Doctor . They payed close attention to me and ailment. Will definitely use them again if necessary. 🙂Posted on Google Google rating score: 4.7 of 5,
based on 417 reviews
What counts as a serious burn
Burns are not judged by pain alone. In fact, a very serious burn may hurt less than expected if nerves are damaged. What matters more is depth, size, location, cause, and whether breathing may be involved. Full-thickness burns, electrical burns, chemical burns, inhalation injury, and burns involving the face, hands, feet, genitals, perineum, or major joints are common reasons for urgent referral and higher-level care.
What to do immediately after a burn
For chemical burns, remove contaminated clothing and rinse with plenty of clean water. For electrical burns, seek emergency care even if the skin injury looks small.
Smoke inhalation changes the situation fast
A burn is more dangerous if smoke or hot fumes were involved. Smoke inhalation can injure the airways and lungs and may expose someone to toxic gases such as carbon monoxide. Warning signs include shortness of breath, cough, chest pain, sore throat, hoarseness, wheezing, headache, dizziness, confusion, fainting, or seizures. If someone has been in a fire and has these symptoms — or may have inhaled a large amount of smoke — they need immediate medical attention.
What Post Oak ER can do for burn injuries
At Post Oak ER, burn evaluation may include:
That is the medically honest way to describe burn care at a freestanding ER. A page like this should not promise skin grafting, burn surgery, or full burn-center treatment on site unless the facility actually provides it. Post Oak ER can credibly position itself as the place for rapid emergency evaluation, initial treatment, stabilization, and transfer when appropriate.
When burn-center or hospital transfer may be needed
The American Burn Association’s referral guidance includes burns such as:
That matters because the right burn page should not pretend every severe burn can be fully managed in every ER. Some burns need specialty-level care.
Common types of burns
Burns are commonly caused by:
Different causes can look similar on the skin but behave very differently medically. Electrical, chemical, and inhalation-related burns deserve extra caution.
Complications that make burns dangerous
Burns can damage the skin’s protective barrier, which increases the risk of infection. More serious burns can also lead to swelling, scarring, shock, dehydration, breathing problems, and even death. Smoke inhalation can quickly become life-threatening even when the outside burn does not look extensive.
ER or urgent care?
Choose the ER for any burn that is deep, large, blistering and severe, chemical, electrical, inhalation-related, in a high-risk body area, or associated with breathing trouble, dizziness, fainting, or trauma. Home care may be reasonable only for a small, clearly minor burn that improves with cooling, is not in a high-risk location, and is not getting worse. If there is real doubt, ER evaluation is appropriate.
Helpful reminder
If a burn looks worse than a simple kitchen or sunburn mistake — or if you are worried about the face, hands, breathing, chemicals, electricity, or a child — do not wait to “see how it looks tomorrow.” Burns can deepen, swell, and declare themselves over time. Early evaluation is often what prevents bigger problems.
Whether you’re in Westchase, Midtown, or the Heights, getting to Post Oak ER is simple. We’re centrally located near major Houston routes like I‑610 and San Felipe — just a short drive from Memorial Park and River Oaks. Many patients reach us via Westheimer or Woodway Dr., depending on their neighborhood.
We accept most major insurance plans and also welcome self-pay patients with transparent, upfront pricing. Many Memorial-area patients visit us using Blue Cross, Aetna, Cigna, Humana, Molina, and United Healthcare.
Yes. We’re open 24 hours a day, 7 days a week. Our freestanding ER model is designed to minimize or eliminate wait times so you’re seen fast.
No. Walk in anytime. If it’s an emergency, come straight in or call ahead and we’ll be ready: 832-581-2277.
5018 San Felipe St, Houston, TX 77056 — near The Galleria/Uptown. Free, convenient parking right by the entrance.
Yes. Our board-certified emergency physicians care for all ages, including pediatric emergencies.
Chest pain, shortness of breath, severe headache/migraine, abdominal pain, injuries and fractures, cuts requiring stitches, high fever, dehydration, allergic reactions, asthma attacks, and more. If you believe it’s life-threatening, call 911.
Yes. We offer on-site CT scans, digital X-rays, and a full laboratory, so most tests and results are done during your visit.
Absolutely. We routinely see patients from Uptown, The Galleria, River Oaks, Tanglewood, and Memorial.
A photo ID, insurance card (if available), a list of medications/allergies, and any recent medical records you have.
We accept most major private insurance plans. Coverage varies by plan; our team will help verify benefits and discuss any out-of-pocket costs. Questions? Call 832-581-2277.
Urgent care handles minor illnesses/injuries. ERs have advanced imaging, lab, medications, and emergency physicians for time-sensitive or severe conditions (e.g., chest pain, severe abdominal pain, serious injury, difficulty breathing).
Yes. If inpatient care or surgery is required, we coordinate a direct transfer to the appropriate hospital.
Times vary by condition and testing, but our no-wait intake and on-site diagnostics help you get answers and treatment as quickly as possible.